Happy to say we have visited the islands, however if you enjoy being trapped in a glass factory for an hour on Murano, then only have 45 minutes to enjoy Burano, then have 45 minutes to visit torcelli then this is the trip for you. Tour was Italian/English and we learned nothing of the islands. Crammed in like sheep....worst trip I've had.
We had a wonderful day enjoying the peace of Torcello, the bright colours and busy Burano and the glass of Murano. We left the factory promptly and explored the other glass shops in Murano. The mosaics in Torcello are truly magnificent. The boat journey gave excellent views of Venice and helped one understand how the Lagoon works. A trip well worth doing.
We are no strangers to using Viator. This tour was not the norm. The people managing the tour were very aloof, displayed an attitude of being bothered and handled the crowd as if they were cattle. The gentleman that was suppose to be screening the group did not check our voucher. When 15 minutes later, a young later was asking everyone to get up against the wall and show her our tickets. We did and she scolded us that our voucher needed to be converted into tickets. We asked her were and she just pointed and said go to the front. At the front the gentleman looked at our vouchers and pointed us to a kiosk at the end of the group of kiosks. We got it changed and came back. We started to ask the young lady some questions and she interrupted us and said, "I don't know this is not my tour" We never got our answers and she was too busy training us like cattle. We did not want to endure 4.5 hours of being treated that was so we left. She saw us left and was not concerned at all as to what happened, she gestured as dismissive. I dont believe she noticed that we saw her make the gesture.