Terrific, well organized, and professional. Only complaint: we had no idea where our hotel in Kyoto was located -- and we managed to select the one farthest from the gathering point, making us last to our hotel and first to be picked up the next morning -- all at the highest price charged Hotel Okura. Also, breakfast was not included at this expensive hotel it would have been an extra 60 for both of us. Had we known more, we would have selected a closer, cheaper hotel with other breakfast options. We had no breakfast as a result.
Otherwise, a wonderfully organized and beautiful tour.
We spent more time on a bus or train than viewing the sites. While the Mt. Fuji tour was shortened due to weather which of course is out of the tour guide's control, the activities we did do were shortened. And, we ended up taking the train that was 4 hours instead of 2 hours to Kyoto which got us into to Kyoto at 11:00 pm versus 8:30 pm. If I had know that, I would not have booked the nicer hotel as we didn't get to enjoy it or the location the hotel was in. Also, the tour in Kyoto included 4 temples once you have see about 2 temples, there are other sites that would have been more interesting. In addition, they gave us 2 hours for a terrible cafeteria style lunch in a neighborhood where there was nothing to really see so we waited about 1 hour and 15 minutes of doing nothing until our bus came to take us to another temple. If I had understood this, I would not have selected this tour. Very disappointed.
Sunrise Tours is absolutely amazing! I had 3 tour guides and they were all very nice, knowledgeable, and polite. They made it a point to provide exceptional customer service. The tour was very comprehensive and engaging. We had great food and plenty of it. The hotel was very comfortable and clean. I loved how they had Sunrise Tour employees at every train station to make sure that I didn't get lost. I highly recommend this tour because it's a great way to explore and fall in love with Japan!
We had two different guides. The fist day was really disappointing she was not interesting or engaging. She was difficult to hear and did not use headsets for off the bus tours can't even remember her name. The second day was much better, Take was much more engaged. I have to say that the tour was very organized and everyone was very helpful in getting us where we needed to be every step of the way.