I have been an avid viator fan, since I first discovered it a few years ago. Compared to my previous tours booked through viator, this has perhaps been the only and most disappointing one - particularly for how much it cost to book this 2-day tour. All the places that we visited were essentially free to the public and no additional excursions were planned to enhance this experience. I could have just as easily booked a bullet train through the MRT in Taiwan to arrange my own transportation and booked a hotel for less money and still would have been able to visit all the exact same sights.
I would consider expanding the options for this tour - such as arranging a boat trip, biking excursion, and/or meals at nicer restaurants. If meals are not going to be included in this tour as they were not, I would shave off some money on this rather expensive tour. It was certainly just okay and could have been a lot better. I would not recommend attending this tour unless some changes are made.
Overall the tour was enjoyable and informative except for the visit to Stop at the Guangxing Paper Factory to witness the elaborate process of creating handmade paper. Our guide told us that it was not included in the tour. The Sun Moon Lake Hotel sitting on the edge of the Lake was peaceful and enjoyable especially in the evening and at night and the dinner food was above average.
This was one of the best tours I took in Taiwan and am really glad I decided to do the overnight. The guide was very very nice and friendly and even allowed all of the members of the tour group to decide if we wanted to do a boat ride on the Sun Moon Lake which was a nice treat! I would have felt like my trip was not complete had I not gotten to do so!!!
Great tour - we learned allot from our tour guide David. He was a very kind and informative tour guide and he even took our pictures for us. He was right on time for pick up and he answered every question we had. Sun Moon Lake made this tour worth it. The lake is absolutely beautiful, our tour guide let us take the boat from the other side of the lake and met us at the hotel, which was a great experience. The next day, we were taken to a couple more temples and was given some time to go shopping and walk around. We did not feel rushed at all. On our way back from Taipei we had not booked a hotel ahead of time, but David offered to help us find one until we were satisfied. We enjoyed this tour, but the only thing I would complain about is that we did not stop by the Guangxing Paper Factory.