Feb 5 2017 SYD to Cruise Terminal
The service was frustrating
The day was very hot and humid, demeanors were frayed.
No kiosk to check in as described in your directions.
Many people seeking to check in
We finally found a wandering besieged guy attempting to mollify everyone.
Some people had been waiting 2 hours for a transfer.
When finally able to board a bus, we were taken to several destinations before finally going to the cruise terminal, there were still 2 people on the bus to be dropped at Potts Point.
Will never attempt this transfer again.
The service was poor when we arrived at the terminal from nz. We waited for 15-20 minutes before a shuttle became available. Then we waited another 10 minutes before the shuttle departed once everyone was aboard. The driver took a long time to decide what order he would deliver everyone to their destinations.
Finally after dropping everyone else off we were dropped at White Bay Cruise Terminal. It was a very long process. I will not be using this Viator service again.