I had booked to see Carmen at the Sydney Opera house together with friends. I paid a fortune for the tickets but as it was the other side of the world thought it would be worth it. On collection of the tickets I was initially told they had no booking but then they found them, only it wasn't for Carmen but The Nose. All my emails from Viator just said 4 adults for Sydney Opera. I had to call to check that the seats were together as that wasn't stated. I booked to see Carmen but instead got to see the biggest load of rubbish I have ever seen OK some of the dancing was good but there was just to virtuosity in the singing. ULTRA disappointed and feel robbed. I would have walked out if I'd been on my own.
Enjoyed the opera very much. Getting the tickets in exchange for the voucher went smoothly except that there was only one box office agent working when the large group of 50 or so of our cruise mates all arrived together and so we had quite a wait until other box office staff arrived - then it went very quickly. Seats were in the premium quality range that we had requested and well located in the theatre.
Das ist jetzt mein dritter Versuch den Ausflug vom 16.01.18 in Tauranga Nr. 6050PRTTRGRKFD zu bewerten: die Hälfte des Ausfluges fehlte!!
Spaziergang bei den Mammutbäumen fehlte, der Themenpark mit den Farmtieren fehlte, der Wasserfall fehlte usw.
Die Tour fing statt wie vereinbart um 9:00 Uhr erst um 10:30 Uhr los, da man noch auf ein Schiff wartete!!!
Die Zeit fehlte dann natürlich und der Bus war vollgestopft, so das ich auf der Kante saß, was sehr unbequem war.
Ich verlange als langjährige Kundin von Ihnen eine Antwort und Teilrückerstattung.