Booked and paid three months in advance only to find when I tried to confirm the booking that the shuttle didn't operate from that area - which I might add is only 2km from the airport! To say I was annoyed is putting it lightly. Lift your game if the service is available DON'T TAKE THE BOOKING - AND THE PAYMENT.
Arrived early and as pick up time was 9:30 -10:00 I tried telephoning to request an earlier pick up Several calls went unanswered but I persevered as we had disembarked at 8:15 Eventually someone answered the phone and said they would try their best to pick us up earlier however rather than coming earlier they were later at 10:25 and I had tried unsuccessfully to ring them several times to find out where they were- no one answered the phone. Other shuttles were coming and going all the time but not Go Sydney Shuttle. When it did arrive it was not really big enough for the number of people who were scheduled to be picked up. I would not recommend this shuttle service