It was great in that we got picked up at our hotel and brought to several different sites along the way. What really upset us though was that we felt rushed and all the sites. Especially at Dora Observatory. We were only given 20 minutes, 12 of which were consumed by a video. The worst part was that while we were only given 20 minutes at the observatory, we spent nearly 45 at the tourist trap ginseng factory that wasnt listed on the tours itinerary making our drop off time much later than it should have been as a morning tour turned into an all day thing.
The DMZ tour was great, our guide, Sonya, was informative and interesting. I was interesting to learn about the history of the DMZ and be able to go into one of the tunnels, as well as an observatory. The tour itself is worth 4 stars.
HOWEVER, what the description does not tell you is that you will be forced to stop at a Ginseng store on the way back to Seoul, and forced to listen to a sales pitch to buy ginseng. This was not what i signed up for and I will be more cautious in the future to read more reviews.
I think the DMZ tour was very good, very informative. We were able to see a lot, I wish we had a little more time at each stop. At the beginning on the bus, our guide was interuppted 3 times with phones calls while giving a brief history of Korea, this was distrating to the information. She was overall very pleasant.