While the Pass was great, to get all the elements to it, you were sent from one place to another, taking up valuable time. For example, you lined up to redeem your Viator voucher, to be given a stream of different vouchers to be used. Then to get the Pier 39 booklet which you really do need to go and get you had to go to the customer services office second floor of Pier39. The worst was the Hop on Hop off voucher. To redeem this, you had a couple of miles to walk, then you were in another que to get it redeemed. We wasted a couple of hours, just redeeming our vouchers so we could use them. Crazy, when you would think that all of this would be there at the first outer when you gave over your Viator voucher, Needs to be a little more organised as time is so valuable when you only have a few days and making our young kids walk to get all of these, was less than fun.
To end on a positive note, once we had everything, it as great. We got lots of use from what we had, so happy then.
This was our first time in SF and the pass included many of the things we wanted to do. It incouraged us to do some things we probably would have skipped, but they made the vacation more fun, like the mirrows and 7D. Good value and easy to use.
The price of the tickets was a good value. The Pier 39 Aquarium is well done and is interesting, particularly for kids, and the bay cruse gives visitors a different dimension of SF. We didn't have time to use the hop-on-hop-off bus tickets, but I have used them in other cities and found them to be a good value also.
Everything was great except the Hop On Hop Off Tour. When I went to the Blue and Yellow shack to collect my tickets, they didn't tell me that I had to redeem those tickets (HOHO Tour) for paper tickets. When we tried to use the coupon we found we had to get paper tickets. No one was sure where to get them. I asked at B and G and they sent me one place. There was no booth there. Then I saw another B and G booth. Those people sent me somewhere else. Those people sent me somewhere else.. Finally someone told me it was the Gray Line who would redeem the coupons for tickets. By then it was too late for the tour and I left San Francisco the next day. So I didn't get to see the city itself, or some of the districts that I truly wanted to see.
We had a bad time with the adventure pass. We only had one day available so we planned our trip out very carefully. As we were redeeming our passes we found out that, the aquarium closed early for an event that day, which we were not told until after it closed. The hop on hop off trolley people told us that it was only a hop on and that there was no hopping off to visit the other attractions. The boat cruise was alright but we were told that we were going to go out passed tue Golden Gate Bridge and beyond but we didn't even get close to th bridge. Then last but not least when we got to pier 39 to have some fun with our young daughter all that the pass got us was a coupon book.
I only took advantage of the Bay Cruise portion, which in itself was worth the money. But I recommend for anyone getting the pass to make sure you pick it up at the start of your trip, otherwise you may run out of time later.