Roger was a knowledgeable and humorous guide and an excellent driver. He went out of his way to meet the sightseeing priorities of all guests. Eight of the 10 guests were from our ship berthed in Tauranga. Unfortunately, and unknown to Roger, the remaining 2 were actually staying in Rotorua, which meant a lot of back-tracking which meant our tour took about 2 hours longer than planned. Credit to Roger, he was determined that the couple in Rotorua missed nothing. If you are on a cruise ship, we think Roger offers a personalised small group tour at a far better price than the much larger group shore excursions available on-board.
The day was certainly a full one. Our driver, Ross, was very competent, and was able to answer almost every question asked of him. He first took us to a kiwi orchard and explained the growing process. Amazing to see so many of them on the vines. We also were able to taste both kinds, the green as well as the yellow. We then stopped to see a beautiful waterfall Okere Falls, then on to several beautiful lakes. We also visited a Mauri village, and watched several people practicing their ritual dances. Next was a park w/Rachel Springs and others - smoking and bubbling their Sulphur gases. And at the end, we drove to the top of a small mountain to capture the view of Tauranga. A great day, very professional handled!
Our tour guide, Mark from Arrow Tours was OUTSTANDING!!!!
He was fun to be with, very accommodating and extremely knowledgeable about the areas we toured.
We had an amazing tour of the mountain, local tribe, geysers, waterfall, kiwi farm and enjoyed the spectacular views along our drive.
We can't wait to go back!
Steve and Barbie Kram
had a fantastic day! our driver tour operator was friendly, efficient, knowlegable and went out of his way by returning to the geysers so we could see them erupting properly - fantastic photo opportunity.That was the main thing we wanted to see on this tour We were picked up at Tauranga Port as planned on time. We did have to wait a while for a few stragglers who took their time getting off our cruise ship, but this was not the companies fault. It was the highlight tour of our trip to New Zealand and would highly recommend this company,
We thoroughly enjoyed Rotorua, the Maori display and the volcanic activity. WE enjoyed the Kiwi farm as well.Despite the lack of information which I requested before the trip everything went well.The mini bus was waiting on the dockside as on the paperwork, but I was concerned without clear information beforehand and I had to complain to Viator that an email I had sent was not responded to.
Excellent tour for the money. Small group tour of 12 people 6 couples, easy to hop on and hop off the van to see things, everyone returned back to the van on time.Roger was our guide, he is very knowledgeable. He stopped in many places and let us to get off the van to see things and take pictures. We paid extra NZ25 to see Maori Cultural Experience, it was very nice to experience NZ culture. Roger managed our tour time quite time. It was full 7 hours tour and we had great time.We also loved our kiwifruits farm visit as well. Highly recommend this tour to those cruisers visiting Tauranga.
The tour guide Roger was excellent and took many opportunities to stop and share his local knowledge of the area. Is a must for all travellers visiting the area and is well worth paying the extra 25 per person for the Maori Cultural Experience, which was one of the highlights of our cruise holiday.
Kerry tour guide very good. Mt Maunganui beach beautiful, Kiwi farm and fruit and juice tasting excellent. Blue Lake, and Green Lake gorgeous. Maori buildings and church on the lake lovely. Redwood forest nice.
Half of the group went to culture center, the rest were taken to small mud pools and a ride through the countryside. Wasted time driving around waiting for others to finish at culture center.
Lunch at Lakeside beautiful area- too rushed. Take the rest back to that lake or go to other mud pools that we passed.