We were extremely disappointed with the tour company. They were not at the meeting location provided on the voucher and were unreachable via the provided phone number. So after finally hunting them down, we had to wait nearly an hour from the stated tour start time before even entering the Colosseum. Then, our tour of the Colosseum had to be cut in half in order to make it to even see the Forum and Palatine Hill. After a near run to the Forum, we barely made it in the gate before it stopped allowing entry. Again, as a result of the late start we had a very limited time in the Forum and Palatine Hill due to the sites closing time. So, we were unable to even walk through the Forum and only had a view from Palatine Hill. We definitely do not feel like we go our monies worth as a result of the very poor organization and delayed start time. The only bright spot of our tour was that our guide was great. We could tell that he felt bad and was equally exasperated by the situation.