Had read some troubling reviews of skip the line for st petes, but the instructions for Viator were clear, the employees in the blue vests were easy to find, they had my reservation/info we got on the skip the line, and bypassed easily several hours worth of que. made it through security and into the basilica fairly quickly, price for the tickets was fair/better than what the local vultures were charging, would recommend the Viator skip the line if you need to access St Peter's basilica with any sort of haste.
Parfait pour éviter la file d'attente en plein soleil et sous une chaleur accablante pour rentrer dans la basilique. Personnel adorable. Un Code d'activation de l'application est donné pour avoir l'équivalent d'un audiguide sur son portable. Seul point négatif : l'adresse de point de rencontre donnée sur le site ne correspond pas à l'adresse réelle. Difficile à trouver avec les indications alors qu'il se trouve sur les arcades près du point de contrôle d'accès à la basilique.
Paid for this tour after calling and purchasing a private access tour to the Vatican.
Please note Vatican tours end in the Sistine Chapel--when you exit you have direct entrance to the Basilica. If you take a Vatican tour-you don't need to also pay for a Basilica Tour.
Also if you call ahead for information with Viator--be aware that the agent on the phone apparently has no additional information other than what you can read yourself on the web site.
I have enjoyed many fine Viator tours, but the company definitely needs to improve customer service calls to allow the proper information to be conveyed.
This was not what I had expected. I realized it would be a self-guided tour, which is what I wanted, so I could spend as much time as I wanted in any specific place in the basilica, without having to run after a guide. We arrived at St Peter's at 1pm, found the meeting spot easily, but then were simply handed a piece of paper with log-in information. I asked where the audio guide was, and was told I needed to use my phone as the guide. I asked where the headphones were, and was told I would have to rent them inside. After arriving inside, I was informed that they did not have any headphones that would fit the iPhone 7, but that I should just hold the phone by my ear. My wife used her phone in this manner, but I had purposely not paid for international usage with my phone, since my wife's phone could be used for that purpose. I simply toured the basilica without any guide. Turned out we paid simply to skip the line. Wouldn't repeat that purchase.