The tour operators claimed they would pick us up between 7am and 7:15am on Wednesday, November 23rd I originally booked for the 22nd but changed the date and the tour operator said this was okay. At 7:29am they had still not arrived.
We called at 7:30 am and the gentleman who picked up sounded as if he had just woken up. He claimed the driver was coming soon.
We called back again at 7:45am and the same gentleman told our front desk person that they would be to us in 20-30 minutes.
Finally at 8:30am a man showed up and said he was not with the tour operator but was helping them to pick up people. We got into his air conditioned minibus.
Once on the pier, the tour seemed to be rushed. The main highlight of the tour for me would have been monkey beach which we skipped.
The tour stated:
1:50 pm Swimming, Relaxing and enjoy feeding wild monkeys at the Monkey Beach.
We never got off the boat at Monkey Beach. We actually sailed there and looked at 2 or 3 monkeys on a wall for less than 3 minutes and left. This was insanely disappointing.
The boat was also over-crowded with 38 people on board.
In general, this experience was underwhelming and disappointing. Between the late pickup with no transparent communication to the 38 people squished next to each other, to skipping Monkey Beach, I think it was overpriced and falsely advertised.
The redeeming qualities of the experience were the tour guides who were friendly, knowledgeable, helpful, and accommodating and the beautiful islands.
I think tour itself could use some work and I would not recommend anyone use this company nor book through Viator at the the current price of 93.59 USD. This tour was maybe worth 50.
This really was a nice excursion. Wendy, our guide, was very nice and the whole crew on the boat were friendly and helpful. It was great to get out and see the different islands and the clear water. I believe we stopped at five or six altogether. The snorkeling part was absolutely awesome. It was really cool to see so many fish swimming around you that you normally only see at an aquarium. My only criticism would be the number of people at Phi Phi Lay island when we landed there. There was about 30 or more other tour boats and probably a thousand people on this island which made it hard to enjoy. The Thai government should maybe limit the number of people who can be on the island at any given time. Other than that, it was worth the trip out there and we are very happy we did. Great tour and I recommend it if you are interested in a day trip out to the islands.
Didn't get to spend much time on the island. Snorkeling was okay. Had to pay extra for flippers. Picked up two Thai people in the middle of the tour so took away time from our tour. Only saw the monkeys for 3 minutes off the boat. Didn't get to actually go on the island. Too many people on the boat.
The tour was very well done. The morning briefing for everyone was entertaining but a little hectic with all the different groups. The tour leader was very funny, animated and informative. The five locations that we visited are a must see. Just be prepared to share each of the locations with more than the 30 persons on the boat. Our first stop was to a incredible beach that was just chocked full of people and tour boats. We were told that 3000 people an hour are on a beach that isn't all that large. Just be prepared for large groups of people and boats at each of these beautiful locations. The picture shown is a bit deceiving. Multiply the number of boats and people by a factor of 25 to 50. These incredible beaches are more congested than downtown Phuket. Still the tour was well done and visited some really beautiful locations.