Unfortunately this tour sounded fantastic on paper, but didnt quite live up to the expectations. Franck was a good guide, but there were lots of people on the boat, some of which had their own translators or dive instructors, so for us on the basic snorkel package we felt a little neglected. There were not a lot of options for the light breakfast and we were disappointed we had to pay for our drinks as our voucher indicated that refreshments were included and you had to pay for alcohol if you wanted it, but it turned out refrshments was just water. Not a massive deal as it was cheap 30 baht for a can of coke, but did feel a little mislead.
When we got to the Island it was not very clear that we had docked and it was safe to go out, and the deck was also overrun by the divers getting their equipment, so we again felt a little neglected, although Franck did check we were ok before we left the boat.
On the positive side though the lady serving food and drinks Im so sorry that we did not get her name was incredibly friendly and she made a beautiful Thai lunch for us, which had a lot more variety and flavour. There were also some good options for activities on the boat too, once we were at the Island including snorkelling, kayaking, SUP Sand up paddleboarding and a really fun water slide.
Overall, as the rating reflects, the tour was good and we did have fun, but there are some improvements that could be made. Good price, and would not discount it if you want a nice relaxing day on the water with a bit more freedom.
The boat was great along with the crew. It was a very busy day with a full boat and the crew did a great job. Unfortunately the bay at Racha Yai was very busy due to the wind direction. The snorkelling was quite good but not as good as we expected our hotel reef spoilt us for anywhere else- still saw lots of fish though. Kudos to Francke the tour manager he was fantastic.
As a water sports tour in Phuket, we initially had quite low expectations as to the quality and safety aspect of the tour ahead - but we cannot stress enough how pleasantly surprised we were! We were greeted on the pier side by Franck who gave us a friendly, helpful briefing on the day ahead. The boat was well equipped with clean, professional equipment and the staff were consistently helpful, fun and professional. The food served on board was tasty and catered to all tastes (not just spicy!).
As to the tour location - we have never experienced such a beautiful location for water activities. Crystal clear water, sandy beaches and plenty of coral reefs to explore. We cannot recommend this tour highly enough - Thank you for a memorable, special day out!