It was very well organized and exactly as per the brochure. We were met at the designated point and guided throughout the process. There were about 15 people in the group, and no time, we felt we were not able to keep up with the guide. We were given headphones which were wirelessly controlled and spoken to by the guide. A definite must for anyone.
The guide was amazing! So much interesting and useful information given during the walk to the tower. Randa was a great story teller and involved the group. You also go straight to second story without delays which is the best way to go up the tower.
We missed the whole tour! It was so disappointing. We did not read the directions properly and were waiting at the Eiffel Tower for the tour. We actually did find a tour that was booked through Viator, but apparently it wasn't ours! When we finally did ring the operators we were told that there were no options for alternative tours. So sad!