Kind of badly organized as it was chaotic figuring out which bus we were supposed to board, and we did not start the tour until 6:30pm, which could be a problem if you have dinner reservations. That said, it was worth it for the amazing photo ops of the lit up Eiffel Tower and other sights.
Firstly, it was a nightmare trying to find our tour operator. I tried to contact a VIATOR operator telephonically but was not able to. Extremely disappointed and will not recommend or use VIATOR AGAIN!!!
I have made several bookings with VIATOR and I am not happy with the service I have received.
The Paris Christmas lights were TERRIFIC and the tour outstanding. It would have been helpful to CLEARLY MARK the fact that we needed more than just our voucher. That it needed to be exchanged at the tour office for tickets. We waited in line for 30 minutes and then had to get out of the line, go back and wait in another 20 minute line to exchange the voucher for tickets and then get back in line. There was nothing to indicate that we had to exchange the voucher. As a matter of fact the voucher as it reads, seems to indicate nothing more was necessary. It wasn't the end of the world, but would have been great to know! Otherwise ... tour itself... magnificent!
This tour was good in many ways, it took in a great part of the city, but should not be sold as a Christmas Lights Tour. Maybe, maybe the first 15 minutes were related to Christmas lights as far as the tour was concerned not the music which was all Christmas, not verbal commentary by the way. The balance of the tour was a traffic filled tour of the city I could have walked through with less time, especially since the weather was not that cold.