The directions to meet were poor so we missed our slot. There were spaces on next slot but they charged us another 20 euros. My partner had a small bottle of perfume which they said she couldn't take but could leave at the meet venue for 3 Euros (won't say where she hid it instead). Got to the Tower and didn't have access tickets. Was told it was our fault as we should have reported to reception before leaving. We did that as we had to pay the extra 20 Euros, but they didn't give us tickets. We then found another 3 people waiting at the entrance to the tower from the previous tour who didn't get in as they weren't issued tickets. The office reception refuses to answer their phone so the escort had to send WatsApp voice messages to get extra tickets. The guide me met up the tower (Beatrice) was fine.
The title says it all. The meeting place lacked organization. Our meet time was 10am, and was jammed-up with an earlier group that hadn’t started off. No WC facilities while waiting around. Once on the tour, the guide was knowledgeable and eased us through the busy lines. On your own, the wait would have been longer.
The meeting location was easy to find. Our guide/host Claudia was a jewel. She was so energetic and funny. Gave us lots of good information about the history of the tower, complete w/ photos. There was a long line to get tickets and for the elevator but our priority access saved us so much time that we were able to spend enjoying the view.
Wonderful experience in viewing the historical 'Eiffel Tower' with a wonderful guide to accompany us to the top and explain the history of the monument. It was a great and memorable evening at the tower with a view in sunset and in lights. We enjoyed the lights every 1 hour and I would recommend this tour to all tourist visiting EIFFEL TOWER !!