This tour is great to experience the Cave of the Winds and Maid Of the Mist at Niagara Falls. Our Tour guide Art was a local and had some really good local history and information to share. He ran a good tour and kept everyone updated with how long they had to experience the sites and when to be ready to move to the next part of the tour. I highly recommend this tour
My sister and I were very satisfied with the service Viator had provided. We took the tour of Niagara Falls, and our tour guide Larry from Legend was very knowledgeable and helpful. He was funny as well. I would definitely recommend this tour to family and friends. Thank you for a wonderful experience.
The tour was adequate. The tour group was very large, so at certain parts it was hard to hear and there was a lot of waiting on other people who were not on time. The tour was falsely advertised. We did not get to do cave of the winds and other things listed because of long lines. We did not received any money back, they tried to compensate by watching a movie about Niagara which was repetitious with information that our guide already told us.
Greyline had two things to change: the system of reservation is not clear aboutthe pick up point. It seems as you have to specify the place only if you are staying in a Niagara Falls hotel. I went in one of the two meeting point with my car and the guide didn't have my name on the list they asked me by mail but the question was made as I was in a Niagara falls hotel... . If you have TWO meeting points, just tell in the reservation form that one has to be chosen for the pick up when you go with your car!
Second: a plate in the bus told us that the guide is quite underpaid and a 15 tip is the use bevause she makes two jobs for us...
If she makes two jobs Grayline has to pay her twice! Grayline makes huge profits paying only one worker and I HAVE TO PAY MORE to fix the matter? Shame on Grayline!
For the rest, the tour was ok and Rita was great. She fixed the problem of my reservation and gave us a funny and instructive trip. Pay her the right wage, she deserves every penny!
Niagara Falls is magnificent! Anyone unable to enjoy and appreciate the power, beauty and awesomeness is a sad sole. Though a bit pricey this tour was made worth it because of our guide 'Rita'. She was informative, funny and went the extra mile in proving us a great tour of the American side of the falls!