Group of 4 took the trip and we all agreed it was an impressive day out. Yes, whilst tiring because of the 4 hours travel each way, it was definitely worth it. Coach was very comfortable, clean and had WIFI. Our guide Jorge was really knowledgeable and answered all our questions. Driver was also excellent. Great way to see highlights of Washington whilst visiting New York. Bonus was it was a glorious sunny day. Thank you all for a wonderful tour!
Very informative tour, jampacked with lots of activities and sights, a good way to visit the attractions if you don't have the luxury of time. Our tour guide Jorge was very helpful, and he did a marvelous job introducing us to the main sights. This tour was bilingual. We brought sandwiches with us, and bought our drinks in takeaway cups from the shops at the stop, so we weren't pressed for time when it came to lunch breaks or snacks. We had plenty of time to enjoy the museums instead. Our bus ran into trouble at the end of the tour, that added to another 30 minutes of being on the road, but our driver took us back to New York safely. All the passengers in the bus arrived on time at the end of each stop, so we had a very awesome day.
A terrible experience.
The day started off leaving approx 7am - 30mins later than tour says. Our guide introduces herself Isma, Imla, something like this - you will understand why I am unsure of this shortly, but then during her very brief introduction, she continuously answers calls. Advised the bus has power and wifi, but then we find out shortly later it does not not the end of the world. It turns out we actually must have booked a Spanish tour of Washington DC, with a little bit of English thrown in, as the guides 2nd language was English and you could barely distinguish when she was speaking English vs Spanish. Honestly, there were approx. 40 people on the bus, with maybe 5 that were Spanish speaking, and we probably received 70 Spanish and 30 English throughout the entire day - on and off the bus.
We stop at the first stop, get told to not be late to miss the bus. The entire group is then waiting outside at the pickup area and no bus or guide. After waiting 10mins, we find out the bus has gone to get gas. We get onto the bus when it returns to have the guide and the bus driver having an argument in front of us all as we start driving. We are also then held up at the next gas station for over 45 minutes whilst the bus then tries to refuel, as apparently the bus arrived at Times Square empty. The guide and driver still continue to argue as we drive off, and then she gets on the microphone to explain it is not her fault.
Before we hit Washington, I think we heard maybe 2 or 3 facts from our guide about our 4 hour drive.
We get rushed around all of the sites, and when people start asking about lunch and drinks, they are told, 'Soon', or 'You were eating on the bus so you dont need to eat anything', or 'Look how skinny you are, you wouldnt want to lose that shape by eating!'. The last time we ate was 9am - it was now 3pm and we were being told ' Soon!'. It was approx 3:35pm when we had access to food or drink facilities!! It was hot and there was no opportunity to stop for drinks unless we took the time from looking at the memorials.
Our last stop was the air and space museum, which I am not sure we got rushed through because of the morning issues or whether the time inside would have been the same, but because we had to squeeze lunch into this time 3:35-4:45pm, there was not enough time to see the whole museum which was disappointing.
Again, we stop in Delaware for food/drinks/pitstop and returning to the bus, the guide and driver were arguing.
After this stop we are then involved in a road rage incident on the highway where the bus driver said 'he should stop the bus and give that guy a New York whoopin'.'
Whilst we know that this tour is a snap shot of what Washington DC is all about, the experience should have been a lot better than this! The unprofessional-ism of both the tour guide and her attitude toward the driver was disgusting, as well as the Companies choice of guide for a predominantly English tour group was terrible. No one could understand the guide was speaking English.
To say we are disappointed is a severe understatement. Would avoid using this tour company again!!!!