I so appreciated the staff at the office! I had two elderly people in group of 17. We arrived 15 minutes before the office opened on a COLD morning. She allowed the two to come in and wait. Once it was officially open, we went in and redeemed the voucher and went back to wait. A few minutes before boarding a HUGE group of people arrived that packed the small room. The office lady came told one of my daughters she would let us board a little early and she did. As I watched the other group come aboard, we would have never been able to get the two elderly plus our 4 year old as well. THANK YOU, Viator for making our trip successful. The only complaint I might have was I did not realize we needed to be listening to our recorders BEFORE we left dock. Our guide was always way behind where we were so I was never really sure what I was looking at.
I ordered the boat cruise plus the statue of liberty and Ellis island tickets. Only after paying did I learn that they were seperate boat rides. I wish I would have waited and bought my tickets through the national parks service.
The boat was overcrowded. We had our 7, 5 and 2 year old granddaughters with us to show them the Statue of Liberty. The trip unfortunately was stressful due to a bus load of tourists boarding the boat and being overly aggressive with space and picture taking, including taking pictures of our girls
It was a brilliant adventure to see the Statute of Liberty. The boat was well equipped with a bar and snacks. The staff were very friendly and welcoming. The actual visit to the statute was perfect, the captain turned the boat so that everybody had a really brilliant view of the statute wherever they stood.