The places visited were terrific. The arrangements by the provider were amateurish I suspect we were his first guests for this particular tour. My wife and I live and work internatioally, and we are seasoned travelers, including to India twice before. Even with this background, we felt very uneasy about the sloppy arrangements. I believe the operator genuinely tried to address the shortcomings, but to little avail. Keep this tour - with this operator - and Viator is risking its reputation.