Spent a wonderful day in Napa and Sonoma and visited 4 vineyards! Alex was very knowledgeable and accommodating and we had plenty of room in his Suburban for our family of 5. Please note the vineyard tastings “included “ in the price were very limited so all our tasting fees were extra. (Approximately $25/pp per vineyard)
We had a great / fun day overall. Alex, our driver, was extremely pleasant and did a great job getting us from place to place. As part of the trip description, Viator needs to do a better job explaining how the process / cost structure works at the wineries so the consumer can better understand the true cost associated with the trip.
Stellar!!! From the service, ride, sights, details, etc. This was one of the best things my husband and I could have done. Our driver was amazing and had a wealth of information about the area which made us feel more like a local rather than a tourist. They helped plan most of the details of our trip and we were super pleased with it all!
The experience overall was excellent. Our driver was early for pick up, very knowledgeable of the area, and accommodated all the things we asked for. Could not have been better. I would give it a 5 stars, except for the lack of interface between the service provider and Viator. Viator did not give the provider my email address nor did the pass on my payment information so I was asked to pass on my credit card and contact information via email, The information was needed to cover the 'mandatory' 20% tip which is not included in the price of the service even though it was mandatory. It would be better from my view if all the mandatory fees were actually covered up front and I did not need to manage additional payment information via email.
From the first point of contact til drop off, this was awesome! Vadim was super communicative prior to the tour making sure all logistics were arranged perfectly and provided us with such a great tour. The best and most relaxing way to visit wine country. Next time I'm in wine country I'll do this again - absolutely fantastic!!
This tour was amazing! I would recommend to anyone who loves wine and would like to experience it in a small group and go to the wineries of your choice. Raj I need to say was absolutely fantastic ! He was such a professional and made this trip for my boyfriend and I. He helped me with making suggestions when I wasn't sure about my itinerary and ended up recommending two other fantastic wineries instead of what I had planned. Raj was also able to give me some insight about Napa and the wine makers, harvesting season for the varietals and just great conversation, which made the ride go by so quick. The only thing I would recommend is that the tour operator maybe think about changing the cheaper bubbly at the start for a nice Prosecco instead. This is a must do trip if you want to have fantastic wines of your choice, well worth it!