Our tour guide Mason was such a wonderful host. He drove us to all the cool picture spots on our way out of SF to Napa. He suggested the coolest of places to visit and he truly made our day special. Can’t wait to see you again Mason! Thank you so much!!!
Spent a wonderful day in Napa and Sonoma and visited 4 vineyards! Alex was very knowledgeable and accommodating and we had plenty of room in his Suburban for our family of 5. Please note the vineyard tastings “included “ in the price were very limited so all our tasting fees were extra. (Approximately $25/pp per vineyard)
We spent a lot of time at 2 wineries out of the 6 and were fine with that decision! No rushing and plenty of wine to choose from while getting a wonderful tour at Benziger! Highly recommend it! Very enjoyable day
We had a great / fun day overall. Alex, our driver, was extremely pleasant and did a great job getting us from place to place. As part of the trip description, Viator needs to do a better job explaining how the process / cost structure works at the wineries so the consumer can better understand the true cost associated with the trip.
Stellar!!! From the service, ride, sights, details, etc. This was one of the best things my husband and I could have done. Our driver was amazing and had a wealth of information about the area which made us feel more like a local rather than a tourist. They helped plan most of the details of our trip and we were super pleased with it all!
The experience overall was excellent. Our driver was early for pick up, very knowledgeable of the area, and accommodated all the things we asked for. Could not have been better. I would give it a 5 stars, except for the lack of interface between the service provider and Viator. Viator did not give the provider my email address nor did the pass on my payment information so I was asked to pass on my credit card and contact information via email, The information was needed to cover the 'mandatory' 20% tip which is not included in the price of the service even though it was mandatory. It would be better from my view if all the mandatory fees were actually covered up front and I did not need to manage additional payment information via email.
From the first point of contact til drop off, this was awesome! Vadim was super communicative prior to the tour making sure all logistics were arranged perfectly and provided us with such a great tour. The best and most relaxing way to visit wine country. Next time I'm in wine country I'll do this again - absolutely fantastic!!