Antonella and Eddy were amazing tour guides! They pointed out sights to check out on the way to Tirano and gave us a lot of information about the region we were travelling through on the way to Tirano to take the Bernina Express train. The train ride itself was breathtaking, it's definitely a can't miss experience. Well worth it.
I was disappointed. First the bus that took us to Tirano was old and seats were hard as a rock . The train experience was good . Nice scenery and comfortable. In Saint Moritz we had no time to do anything. 45 minutes to go downtown and come back , so we spent all that time walking back and forth and had time for nothing except bathroom. Also disappointed that we came back by bus all the way to Milan , almost 4 hours in that horrible bus . I gave this trip a “very good” just because of the nice landscaping across the Alps.
The tour itself was fantastic. Tour guide was knowledgeable, informative, well organised and friendly. She was very professional. The Swiss Alps and stops along the way we’re great. However, bus driver was terrible. Slept at most stops on the way there, slumped over the wheel when driving, drifting over the road, attracting the ire of many other road users. He was obviously sick or Very tired. Either way he shouldn’t have been driving. Based on bus driver alone, would NOT use Zani Viaggi tours again!!!!
It took 2 hours by bus to the train, another hour 1/2 to St. Moritz, most stores were closed, had only time for a coffee just an hour there, and along bus tour back to Milan. NEVER AGAIN. Figure about 8 hours. Finally, we were not dropped off att our hotel...on our own.