We arrived early and waited until 14:30 and no one arrived to give us our tickets. I had to asked someone and went in to the ticket office and the reluctantly gave us entry tickets. The confirmation was confusing as it didn't have a time but I knew it was 1430. We didn't get mini guide book and BTW there was no line.
Seeing The Last Supper was truly amazing. You are brought in as part of a small group of 30 so you can get up close and really take in the painting. That is exactly what it does- draws you right in. A great way to end our two week trip in Italy. I tried to get tickets through the direct website, but was only able to get them through Viator, paying much more for a tour, which was just the tickets to get in.
Very disorganized as to where to collect / exchange tickets - need to first go to building on the left and people at front where extremely unhelpful - they just said to wait for your time which caused us to miss some of the time as we had to at the time run next door and exchange tickets.
We had a difficult time getting the tickets once on site. As we did not have a paper ticket - and all we had was the e-ticket. After finally finding someone who knew what to look for on the eticket - we were provided with our tickets to enter. Since we did not have the paper ticket - we were unable to obtain the Milan Mini Guide book. They would not use the eticket for this. Is there any way for us to obtain one?
The painting of the Last Supper was spectacular and so glad we were able to see it. Worth the hassle.