New to the city and traveling solo, I opted for this tour to get an overview of the city and it's highlights. This was a well run tour, and I saw a lot of the area and was able to determine where I wanted to explore further. The audio in English was perfect and the tour operators and staff were friendly and welcoming. They went out of their way to make me feel comfortable - especially since the day was rainy, windy and cold! I would actually do this again, and maybe hop off next time! Thank you!!
The bus schedule was changed but was not communicated to customers or attendants at information center and the bus was 25-30 minutes late picking us up at the designated stops. Very unusual for me because I have used Viator several times and was always very pleased with the service.