Firstly: you are promised 5 hours, 1 hours transfer and 3 hours tour and 1 hours transfer. In reality you are supposed to meet e.g. 11.30 then the train leaves at 12. Then the bus, then the wait at the Warner studios, we started our tour at 2pm. So nothing has happened in over 2 hours since the beginning. The actual tour was super good, our guide Nicole was amazing. But we had to hurry a little bit since we had a time limit of 5 hours to be back in London. So in the website it should be stated clearly that this 5 hours does not include your own time if you want to spend in the interactive part of the tour of if the busses/train timetables do not fit. I think this takes at least 6 hours even if the timing is perfect.So after paying 300 euros for two persons, I was disappointed about the fact that we didn't have time to do everything we wanted. The place is also packed and a lot of lines. Our guide was able to get us past some but this is not always the case.
Even a non Harry Potter fan like myself who went there to accompany my 13 year old son has enjoyed this tour immensely. Our tour guide has provided a very informative and fun tour, it could have been even better if the majority of our non English speaking members could show more excitement !! I have no regrets paying such a premium for this tour as it allows you to re-enter without having to queue and there are so much to explore beyond the standard 3 hours tour. We spent almost 5 hours there, admiring the work of art and the attention to details of the Hogwart Castle is simply amazing! Just a tip :- the Butterbeer ice cream is much nicer than the Butterbeer!!
My niece is a huge Harry Potter fan (both the books and the movie) and this tour was definitely one of the highlights of our trip to England. Even if you have only seen the movies (or even if you haven't), you will marvel at the extraordinary amount of work and detail it took to make the Harry Potter world come alive. Despite her earlier protests about getting the guided tour, my niece thanked me afterwards for insisting that we splurge, as the guided tour provides details, information, and perks that you do not have access to if you just do a self-guided tour. Every step of the process was seamless -- the train, the bus, the tour. I would definitely recommend this experience.
Completely different experience. London had great behind the scenes experiences that you don't get at universal. Obviously no amusement rides in london. Worth it for any potter fan. Definitely recommend the VIP tour as there are many extras you don't get with general admission (skip at long line, repeat entry). Plan a full day if a true fan.
Das ist wirklich ein Erlebnis der besonderen Art und wir werden uns immer gerne an diesen Tag erinnern. Von Anfang bis Ende hat alles reibungslos funktioniert und war sehr gut organisiert. Alle Mitarbeiter waren sehr freundlich und engagiert. Die geführte Tour war sehr detailliert und ausführlich. Ich kann diese Tour guten Gewissens weiter empfehlen!
The tour itself was wonderful! The interaction with Viator was not! Viator booked us for a 9:15 am tour that did not exist. We arrived at the train station only to find no one there. I called the tour company directly and they told me there was no 9:15 tour and that they had us on the 11:45 tour. I have the print-out from Viator confirming the 9:15 tour in writing. We had to wait at the train station for two and a half hours as there were no sights to walk to nearby and no neighborhood to explore near the train station when we only had a few precious days in London to explore. I will never book with Viator again. --- Just be forewarned. I do want to reiterate that the tour itself and the tour company were wonderful!!!