We had a great ride to and from.... our only issue was that we didn’t like the pressure put on us to “go to this liquor store” because it’s so much cheaper than on the strip in Vegas!! It was def a kick back scenario ! The prices on the strip were actually WAY CHEAPER!! so that was a lie ... then the cashier was nothing but rude!! Very weird and a little uncomfortable. Lesson learned.
Airport pick up ok but I paid 111 for a round trip pick up and drop off, because I had surgery on left shoulder and was in sling. The pick up at the hotel was 25 minutes late and I had to call 3 times to try to find out where my pick up was. The one person told me it was 5 minutes out and when I called back 15 minutes later, they claimed they didn't know who I spoke with but that wasn't true! Now I'm running late for my flight and I had to catch the first Bell transportation shuttle that came by, so I'm stuck trying to lug my luggage from middle of aisle at airport into the terminal! I had 20 other people on the shuttle, so that wasn't direct either. Was the worst, most anxious private car experience ever and now I'm stuck with a huge 111 bill, whereas everyone else on the shuttle paid 12. I won't ever use Bell transportation again and Viator ONLY offered this limo service.
Major snafu caused by not having two vouchers to show vendor on full roundtrip purchase. Vendor would not let us schedule the return trip because we only had one voucher to show them upon arrival. If it wasn't for the assistance of our wonderful driver, David York, we may have had to resort to taking cabs back to the airport at the end of our stay.
The driver was waiting for us when we landed in Vegas . Took care of our luggage and asked us how our flight was . Offered us cold water . The vehicle was lovely and clean and smelled really nice. Asked if we needed to stop of anywhere to purchase anything.
On arrival at the hotel , assisted us out of the car with our luggage. Wished us a lovely holiday and stay in Vegas . Return journey just as efficient and professional with a lovely lady driver . Would most certainly use again .
Our driver Walter Williams was at baggage claim to meet us on arrival. He was very professional and helpful also a very good driver. The driver on way back to the Airport was also very good. The only problem was when we called the company to confirm return pick up they had us down for the night before, so would add for people to make sure they phone and that they have the right time and day for return pick up.