Got downgraded from a large tour bus to a short 14 person bus, was cramped and not very wide aisles for a bigger person. Lunch was HORRIBLE. Dont order the veggie wrap, but all that was offered for a vegetarian. Should have given a voucher to pay for lunch at station 3 at the Canyon.Mitch was a nice driver and informative. Grand Canyon was breath taking. The overlook was extra and you cant take your camera on it.
Viator has always delivered on all our tours I’ve taken. We loved this trip to the Grand Canyon .our pick up was easy,the bus was clean and comfortable, and the lenght of the trip was great. Also our lunch was great. The sandwiches were so fresh and the meat was delicious. The thing that made it so much nicer was our driver, Mike. He went out of his way for us to make sure we saw everything we could aling the way, stopping at extra stops but still kept our timing great, thanks Mike for the best day ever!
Our bus driver Michael and assistant Brenda were very pleasant and professional. Michael gave us a very good overview of the many areas and scenes, he even offered to take pictures for the passengers.We were offered water and a light lunch, I had turkey sandwich and my husband had vegetable , which were both good. The view of the grand Canyon is amazing.... BUT.... the sky walk...is breath taking (WE paid for that as a part of the package and was a great deal, much more affordable than many other tours we found). . At first everyone was afraid to step on the glass over the Canyon, well.....of course..you are about 2000 ft in the air... and that's about how far you feel like you are going to fall. Anyway, all in all, it was a beautiful trip, great experience and great tour guides and professional service. By the way, the driver was on time and tried not to leave anyone behind. Kudos...Micheal and Brenda.
Joan and Nalton : Florida.
Although coach had to return to a pick up point as some passengers had not been present at initial time and the coach was therefore late by approx 30 minutes and of course was late on returning, which caused us to miss out on another tour we had organised. The lunch and snack provided was of a poor standard compared to others we have received. The travel to the West Rim was good. The pit stop was disappointing in that did not have sufficient facilities for the bus passengers.