I booked this trip because of the reviews. Several of my employees and wives went to celebrate a three year reunion. What made it extra special was that one of the wives spent many Army deployments in Afghanistan on board helicopters. This was to be her first ride out side the military with her new husband who had never been on a helicopter. I told them how the six of us would have champagne in the Canyon enjoying each others company. Alice, the meanest, rudest representative told us we could not ride together because weight restrictions. But not to worry we would be taking off together and landing in the Canyon at the same time. We all walked together to two different helicopters where they substituted two passengers for two of ours, so 6 and 6. (go figure) Just as we were to take off they called our passengers back into the office and to our chagrin the two in our original group took off to the Canyon. The two substitute passengers they paired us with were taken from us and were asked to go with a new group and immediately took off. The remaining four of us are waiting in the building, 30 minutes later they paired us with three more people for a total of 7 people in our helicopter. The original weight issue was a lie. We went from 6 passengers to 7. Finally we left. Not a word was said by any passenger, not even the three people we did not know, at the Canyon, or back from the Canyon. As we landed in the Canyon our other two passengers were taking off from the Canyon. That was a bust. When we returned the ex Army passenger and her husband went to the counter to purchase a picture of themselves taken in front of the helicopter prior to take off and they asked to pay for our picture as well. The Company said no picture was taken of the four of us before flight. Bust again. These people lied about the six of us flying together, the pictures, having champagne in the Canyon and to top it off the limo driver back to our hotel told us it was out fault because we did not complain. Once we made it back to the hotel he would not unlock the doors to let us out he kept asking us about the trip and why we had such a bad time. Finally, after several minutes of yelling back and forth he unlocked the doors and we left. Only use these people if you are not planning something special. They will lie to you, ruin your memory and laugh at you behind your back. What a way to run a business. Thank you Alice for ruining my memories.
Very poorly run. Was not advised of weather conditions which was heavy rain and fog which made sightseeing impossible.upon return to the airfied no limo was waiting as sund asance let it leave without us then has to wait 30 min for a cab