It was really easy to collect the tickets, we then had access to three attractions - old synogoue, eagle pharmacy and schindlers factory. The latter 2 are wonderful museums, probably the best museums I have ever been to! We learnt so much, from before the war to when the war finally ended and the camps were liberated. A must visit if you are in krakow and such good value too!
The ticket received was made to look like an actual ticket BUT in very small lettering it says it is NOT a ticket but you have to print off the actual ticket OR go to the nearest viator office to redeem it. We were almost turned awsy from the attraction as we thought the downloaded ticket was the actual ticket. Needs to be much clearer OR dont make it look like an actual ticket that is sent to your phone !
Despite following the instructions , the museum would not accept the e-voucher issued by Viator. We had to pay again to visit the attraction which was a very worthwhile visit. I would recommend taking a guided tour. The only disappointing aspect was the failure of aviator to respond to email about the e-voucher issue
We were pleased to have booked the tickets online. Although to get the tickets we had to go to the Market square, on google maps the shop is in fact on the other side of the square from where we were shown. The ticket not only gets you into Schindlers Factory, but the pharmacy and the Gestapo Museum.
Schindlers museum, is very close to the Jewish memorial and the left over Jewish Ghetto wall.
There was a fair queue to enter Schindlers Factory Museum so we were happy to miss this queue, with the ticket.
Schindlers Factory museum is really interesting, in the first room there is a film available for you to watch which gives you human in-sight to the factory.
The exhibits were easy to understand, available in both English and Polish. There were interactive elements as well as visual and special stories throughout the museum. I would definitely recommended this museum.