My flight was delayed, so I got in touch with the company to make sure that they would be able to pick me up at the new time and was told that it was impossible to change the pick up time and I would have to book a new transfer instead. I ended up taking an Uber to my hotel.
The service on the return however was impeccable. I was picked up right on schedule. The driver was friendly and the car was spotless.
We were picked up from the airport by Magic, who was a fantastic guy. He was waiting when we landed, helped with our luggage, and gave us a guided transfer to our hotel. He gave us as much history and information as any tour guide could. Fabulous. He even saw us safely into the hotel. Many thanks....
Our driver was at the airport waiting on our arrival despite a delay at Stansted. Although he didn't speak perfect English, he could understand what we meant and found my attempt at pronouncing where we were staying entertaining ! haha.
The car was pristine, lots of room and was very comfortable.
On the way back, our driver was excellent. He picked us up from our apartment with plenty of time and we had a lovely chat on the way back to the airport. Shame he had to bring us back as we'd have loved to have stayed. A very efficient service and we'd recommend them for any transfers.