the waiting in switching from smal bus to big bus was long. also - you have to check in half way, even if you have it on the app. It should just lay there ready for you when you get picked up ny the mini-van.
Our luggage wasn’t the typical backpackers so we ended up having to pay extra for weight which was no big deal we just didn’t see the fine print. But the boat ride was horrendous. I know they can’t control the waters but please TAKE DRAMAMINE. People were puking left and right needing more than 1 bag