This was a really good tour with the exception of the visit to Marble mountain where they only bring you to a high-end shop and they did not provide time to shop for less expensive items in the smaller stores on the street and near the mountain. Jimmy, our guide, was adequate but not great. With the right guide and small tweak on where you stop to shop this is a 4 or 5 star tour.
The tour itself was good and out guide was friendly and informative. I appreciate that he did not spend too much time on every detail but rather hit on the highlights of Hue. Similar to other tours I didn't like the stop at the typical tourist restaurant for lunch or the Marble factory/sales shop but the meal was great although pricey and there was no pressure to buy at the marble factory.
Great tour, high recommended. Both guide and driver were very polite and friendly. Everything very well explained, professional and knowledgeable. This is a very long tour, for us it was about 10 hours tour. Driver and guide picked us on the hotel and we went straight to King's Tomb, after that the Imperial Citadel, a light Pho Vietnamese soup Lunch and return to Marble Mountain at the end of the day.
The Hue tour was ok, we skipped the Tomb of the 12th King because its too hot. The agency doesnt seem to know we have a Danang tour as well, 'til we reminded him. We went to the caves, the tour guide mentioned the marble mountain is a tedious in the heat, so they took us to the see the Lady Buddha.