Easy pick up from airbnb. Stayed 3km from city centre. Tried calling in the morning, and they could not confirm the address, and language barrier was a bit difficult. They said that they would pick me up at the allocated time. Tour was good, and speaker was very funny and wonderful. Still quite a large group, and not much food selection at My Son. Best to pack snacks, and lots of water.
This trip was an enjoyable way to see the sights. It's a big group tour (expect about 30 others with you) so less personal than a small group tour. BUT you get what you pay for, this was excellent value for money, and I recommend it to others.