Everything ran perfectly and smoothly, we have an awesome tour guide who was really helpful. The only thing was the bus, we were picked up at 7.30 and the tour was for 12 hours. Imagine spending a good half the time in the bus that with a broken air condition. It was so fun. Suggest that buses need to be inspected and checked regularly,
Finding the tour starting point was a major hassle, because of the slow and obtuse responses by Mr. Nguyen Thi Thanh. After pointing out in January that there were two places in downtown HCMC named De Tham that could be the tour bus site, I was sent a new reservation e-mail stating that I would get picked at my hotel outside District 1. Then suddenly two days prior to the tour on 27 February I had already left the USA by then, my hotel pickup was changed back to 220 De Tham. On the tour morning, my wife and I left our hotel extra early, found a driver who knew where De Tham was after three tries, and joined what proved to be an excellent tour. Our tour guide Giang did an excellent job, but we will avoid Viator tours in the future because of the stupidity of Mr. Thanh, whom I assume is an arrogant, poorly trained mid-level manager. Before you lose more customers, please train your staff to answer tourists' questions about location by giving helpful answers and a map.
This was a great tour!!! Our tour guide, Thuong, Ms. Love as she told us to call her was the BEST!!! She was so knowledgeable, funny, and friendly. If you are looking for an easy way to tour inside the Independence Palace, Saigon Post Office, War Remnants Museum and the Cu Chi Tunnels, this is the tour for you!!! Lunch was good also. They keep you moving as this is a full 12 hour tour but it is worth it!!! Highly recommended.
The tour was a full day 7.30am pickup and arrived back at hotel 7.40pm. It was a little too long very hot weather and the traffic was unbelievable. Although I must say the bus driver was absolutely amazing such a calm man, no yelling etc just weaved amongst the scooters with no damage to anyone. Spent the morning looking at the famous landmarks, the president palace was a wonderful house art deco furnishings in prisine condition. Contrast to that, the replica of the prison with cells of torture tools and photos that make you cry how the Vietnamese suffered. A lesson that war is not the answer. After lunch off to the Vietcong tunnels, that is another lesson in how to survive underground in such horrific conditions hard to image how that went on for many years. The highlight of the trip was our tour guide he was fantastic funny friendly and full of so much knowledge a walking encyclopaedia. He called himself Tony to make it easy for us to remember. Everyone enjoyed the day we had a mix of nationalities.