Five start scenery, one star arrangements. We were picked up promptly, bus was fine and boat reasonably appointed. BUT:-
- crew announced lunch BEFORE we got to the main scenic area. we and another couple realized this and stayed on deck to get our photos. The pro-photographers then arrived and were clearly angry to see us in their spots, which they wanted for people paying them for portraits against the famous backdrop. We were happy to move on once we'd taken our pics, but they clearly wanted us out of the way before that. They were quite aggressive. I have to believe the crew called lunch early to clear the deck for the pro photographers, depriving other passengers of the best view of the trip.
When we arrived at Yangshuo, the guide told us there was nothing to do there and tried to sell us an additional trip. When we refused, told us we were on our own as she was going on the other trip. She gave us a map to find a bus to take us back to Guilin. When I asked if the bus would take us back to the hotel, she said no, just to the town. She refused to accept this, although it was clearly in the itinerary. I had to threaten a bad review to get her to change her mind.