The location is literally half a block from Souk Madinat Jumeirah. I arrived with plenty of time to spare. They offer complimentary coffee and tea. Their facility is air conditioned and has bathrooms for public use. You can walk outside and take pictures as the helicopters land and takeoff. You can take a camera with you on the flight. I was by myself with two couples, so they put me up front with the pilot. It was awesome getting pictures and videos from the front seat. There was a fair amount of dust over the city, but that is to be expected. The pilot was very nice and just made the flight that much more comfortable. It was a smooth takeoff and landing with no turbulence. I would suggest this to anyone wanting to getting a unique view of Dubai.