I travel often and value reviews like this as I make decisions on excursions and hotels. I don't normally write this detail but I felt I had to share my experience. First off, once I finally did the numbers, it didn't add up. My wife and I paid over 3000 for this. Had I booked what they provided on my own it would have only cost 1500. So here is the review:
Dubai. They put you at the Ramada Jumeira. Not bad but not great. You can book this hotel for 100 a night. I was suppose to have a Dubai City Tour that included going to the top of Burj Khalifa and admission to the aquarium. The tour was TERRIBLE. The guide was TERRIBLE. It didn't include the Burj Khalifa or the aquarium. When I asked about it, the guide said he'd drop me off but I had to find my own way home. So Look at Egypt Tours only booked this for Dubai.
On my own, I booked Burj Khalifa and aquarium. Both were amazing. I also book at marina tour with Yellow Boats. Also awesome. I finally book a 4x4 Desert Safari. This ended up being the highlight of my trip. Again, what I booked was great. What the tour company booked was terrible.
Eqypt. They put you up at the Ramses Hilton. It is not nice. Rooms are dirty, smell of smoke, and is terribly busy. This is not a 5 star hotel. You can book it on numerous websites for less than 100 a night. The room was so bad I almost just moved myself to another hotel.
The tours. First off, every tour that Look at Egypt includes is easily available through a dozen websites. The total cost for the entire Egypt trip tours could have been booked for under 500.00. Because of what wasn't fulfilled by the Dubai portion they offered us a Nile Dinner Cruise as compensation. We were promised that it was a nice dinner and the only additional cost would be alcohol. We finally arrived at Scarabee Boat. Brought upstairs to the dirtiest table I have ever seen. After about 20 minutes the waiter comes over with the drink menu. They even charge extra for WATER! I decided to check the reviews of the place online and to my surprise the place has horrible reviews. Most reviewers suggest eating at one of the other dozen dinner cruises with better food and clean accommodations.
We eventually just had our driver bring us back to our terrible hotel room.
To be fair, I haven't done the pyramid portion of the tour but needless to say, my expectations are very low. We also paid extra 270 for an all day trip to Alexandria. I am dreading that portion also.
I learned a HUGE lesson. Go on Expedia and review the hotels and choose them yourself. It will end up being much nicer and likely less expensive. Then book out all your own tours. Hands down the tours we booked ourselves were substantially better than the ones Look at Egypt booked for us.
I would never use them again. Feel this was an extraordinary waste of money. I hope this review saves you from going through what I had to.
The ONLY positive was they didn't botch the airport transfers. Those guys were always on time and helpful. But you could have booked them on your own for 100.
So I paid over 3000 for what would arguably at best be a 1500 value.