This tour was great overall. The second-half of the tour was a little wonky. Our guide never met us at the train station like we were told. Luckily, the hotel we were booked in was right next to the station and we were able to make our way to check in. Something to note, the Machu Picchu hike takes about two hours with the guide. Once you are done, you are able to use your entrance ticket once again and hike it up alone, which is great because you go at your own pace--our guide seemed to be a little rushed throughout the tour. It is an early start with this tour, which helps beat the crowds.
We really enjoyed our tour with Viator. The in country guides did a great job walking us through the history of the sites we visited, and everything was extremely well organized. The only issue we had was witho the train, but it was in no way the fault of our tour company. While dealing with the issue we were alone and not sure what was going on. The only thing I would change about this experience would be to have a big more oversight during transit times so that we wouldn't have to sort out confusing situations on our own in an unfamiliar pkace. All things considered, we had a great trip and learned alot, and would highly recommend booking through Viator!
Got all that was promised. Guides very good. Sacred Valley tour offered very good sample of important sites. Machu Picchu tour/ guide very comprehensive. Only glitch was a lack of meeting train in Aguas Calientes which we solved by asking locals for directions. Hotel/ breakfast was just ok.
Not one glitch or hiccup - everything was executed perfectly. Both guides, Ricardo and Carlos were articulate, personable and went above and beyond our expectations. This was one of the best tours my wife and I ever experienced. The bus from Cusco to Ollantaytambo was new and our driver was great - all connections were perfect. The room in the hotel in Aguas Calientes was tiny - but for 1 night it was suitable. I would highly recommend this tour.
This tour was such a great way to see the Sacred Valley and Machu Picchu. I was impressed by how well organized it all was and everything went smooth and perfect. Fredi was an amazing guide, he taught us so much about the area and culture and went above and beyond to accomodate us. Thanks again!!
Tive alguns pequenos contratempos, minha entrada para Machupicchu não tinha sido comprada. O guia me deu o dinheiro para compra-la mas eu tive que acordar mais cedo e ir sozinha comprar o ingresso. A minha passagem de trem também não foi junto com o resto da excursão. Todas as pessoas da excursão foram no trem das 16:30 e eu fui no trem das 19:27 tendo ficado quase duas horas em Ollantaytambo sozinha. Na chegada em Cusco a van também não me deixou no hotel pois o motorista alegou estar atrasado para outro compromisso.