This was the highlight of my trip!! I travel to Chicago frequently and wanted to check this off my bucket list. The facility was clean and the staff in the terminal were very friendly. We went through a thorough safety briefing before boarding and they take a picture of you before you board the helicopter. I wasn't expecting the helicopter to be as big as it was, but it was definitely reassuring to be flying in something that looked and felt really safe. When you take off you're right in the middle of the Chicago skyline. We flew up and down the shoreline and was able to get great pics of the buildings below. The pilot pointed out things along the trip but the coolest thing I thought was you could speak to him through your headset. We had a couple people on the flight that joked with the pilot and made the flight really entertaining. Overall it was a great experience. Next time I'm in Chicago I'm bringing my co-worker on a night tour!
Great flight around Chicago and very professional setup at the heliport. We went to the Willis Tower in the morning to view downtown and then took a flight in the afternoon. I would suggest saving money on the Willis Tower visit and use it towards the flight as the experience is much better. Yes, the flight is quite short but to us, it didn't feel like it.
We now plan to take a night flight on our return to Chicago as this will provide a different view of the city.
Booking via Viator was very easy although the time advertised on the website changed by 90 mins on receipt of the official booking confirmation so suggest you call Chicago Helicopter Experience directly before booking on Viator to check flight time options.