Met by Summer and driver at my hotel right on time. Arrived at the base in time to get quickly dressed for the days adventure. It was so much fun. I loved the day. It was well organized. Enjoyed cleaning out the enclosures, feeding the pandas and making panda cakes. Lots of opportunities to take panda pictures. I took the optional panda picture with a two year old panda. Great memories. If you love pandas as much as me you wont be disappointed.
We loved this tour. My 16 year old daughter has always loved Panda's, but has never seen one. This day of volunteering at the Dujiangyan Panda Base, exceeding our expectations. So much more than just looking at the Panda's, being involved in their feeding and care was really special. I paid the extra fee so my daughter could sit next to a Panda and get her picture and a short video made - it was a dream come true for her. Our guide, Summer, was wonderfull and I think something my daughter will always remember.
The tour was really well organized and a great experience. I was traveling alone and my tour guide and the staff at the panda center made me feel really welcome. The volunteering part includes cleaning the panda enclosures, preparing bamboo and feeding the pandas, throughout the activities you will be staying close to the pandas and while we did some hard work it was an unbelievable experience to be close up and watch these lovely creatures go about their daily routine mostly eat, sleep, play Volunteers were provided with a shirt and gloves, make sure to wear comfortable clothing as you'll be moving a lot during the day. The place is also less touristy than the main center in Chengdu, you have a much better chance to observe the pandas play. Talking to the keepers and watching the panda documentary also helped to learn a lot about the research done at the center. Don't miss the photo session with the panda - an optional extra. Even though it's pretty short it's absolutely worth it and I'd do it again any time.
There are different listings for panda volunteering on Viator, but this one allowed us to book a Saturday tour with less than 48 hours notice in advance. The operator, Third Pole Tour, contacted me swiftly to ask if my group had recent health certificates, which we did not. Fortunately they were able to make assurances to Dujiangyan and we were allowed to volunteer. Confirmation of the tour was made in less than 2 hours altogether. Our guide Ruby was in the hotel lobby waiting for us at 7am the next morning. Unfortunately one of us thought pickup time was 7:30, so we were late leaving the hotel. We still arrived in comfort at Dujiangyan around 8:30. Ruby escorted us to the volunteer registration and came with us out to the panda enclosures to provide some information and translation for the keepers. The woman running the volunteer program for the base also spoke good English, so between her and Ruby we felt very comfortable. In the morning, my group and another volunteer cleaned 2 panda enclosures and fed one panda. My group also paid extra for the photo with the young panda. Lunch at the canteen was good, followed by some free time until 1pm, then the Pandas 3D movie, an afternoon feeding session, walk through the base past the different panda enclosures, and shaping of panda cakes. On the way back, the guide and driver graciously stopped to let us explore a street market for about 30 minutes. We were back at the hotel around 5pm after a good nap in the car. I definitely recommend the tour and this agency.