The tour owner looked for us as we waited for our tour and informed us our guide was on his way and where we would meet him. We found the tour itself fun and our guide was well-informed and able to answer our questions. If we stumped him, he let us know that was a good question and he would have to learn that additional piece of information. It was a bit chilly and windy for an October morning, so he always parked in the sun, when he was stopping to tell us about an area. I only wished we could have done the tour when we arrived in Charlotte rather than on the day of our departure.