カンクン, メキシコ
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comment使用言語: 英語 他1件

概要

便利で快適な空港往復移動サービスをご利用頂き、ストレスを感じない、休暇の始まりと終わりをお楽しみ下さい。この簡単で経済的なサービスをご利用頂ければ、混雑しているタクシー待ちの列や、分かりにくい公共交通機関を避けることができます。また、休暇の最後には、空港までお送り致します。
  • カンクンの空港への往復の送迎
  • 経験豊富で親切な英語が話せる運転手
  • 空港での長い列に並ぶ必要はありません
ご予約時に詳細を入力して頂くと、自動で確認されます。カンクン到着後、税関を通過すると、到着ロビーで礼儀正しい運転手がお待ちしております。宿泊先まで快適かつ贅沢に移動し、すぐに楽しい休暇を始めて頂けます。
お帰りの際には、事前に決められた時間にホテルで運転手と合流し、ご旅行の最後まで快適にお過ごし頂けます。カンクン国際空港へと移動し、出発便の時刻に余裕をもって到着します。カンクン往復移動サービスは毎日24時間ご利用頂けます。
カンクン空港から下記の場所までご利用頂けます:
• カンクンのホテルゾーン
または、リビエラ・マヤの指定の地域:
• プエトロ・モレロス• プラヤ・デル・カルメン•プエルト・アベントゥラス• トゥルム及びトゥルム・アクマル

レビュー

Viatorの旅行者による口コミ

4.5
579 件のレビュー
5 ポイント
4 ポイント
3 ポイント
2 ポイント
1 ポイント
j
, 7 2018

It was difficult to find my pick up when exiting the airport because the company was different than the one listed. I was able to call and find out the actual company I was looking for and after that, it was easy. The staff were expecting me and had all my information ready to go. The drivers from the airport and back to the airport were on time, friendly and safe. I would use again if I go back to Cancun for sure!

a
, 7 2018

They were very punctual and very professional. I would highly recommend them. If I ever go back, I will definitely book with them again!

a
, 5 2018

If I could have rated this 0, I would have - as it did not deliver on what was promised.

The initial transfer occurred on 25-Mar-18 Cancun to Playa del Carmen and this was not a smooth experience. When I arrived at the Cancun Vacation Experts desk at Cancun airport, they insisted my booking did not exist and I was asked to stand off to the side. Then after about 20 mins of standing in the heat, they located the paperwork ... it then took another 30mins for the van to arrive.

Then the day before my return transfer 14-Apr-18 I called the Cancun Vacation Experts local number to confirm details. I called them at approximately 4.10pm and spoke with Dana... and even this did not go smoothly at first - as she advised my booking did not exist.

But after waiting on hold for 5mins, Dana confirmed my booking and advised a 4am pickup from my hotel would be required the following day, given my 7.20am flight.

The shuttle NEVER ARRIVED and I waited until 4.45am, when I could longer wait as I would miss my flight.

My hotel tried their office number several times, but the message said office hours started at 7am.

Needless to say it heightened my stress levels significantly and in the end I had to opt for a taxi. But the stress did not end there, as the taxi then dropped me at the wrong terminal and I had to spend yet more money to take another cab to the correct terminal - which would not have been an issue if my transfer had arrived, as promised.

All in all, it cost me an additional 70 USD to get to the airport on top of what I'd already paid. I raised this with Viator via email and within 2 days they responded to advise that they would be reimbursing my original payment 65AUD - which was about 20 AUD less than what I ultimately had to shell out.

So would I use Viator again - I'm not sure ... as it doesn't seem like all their 3rd party vendors are up to the task.

R
, 5 2018

The worst transportation linkage between the Cancun airport and Puerto Juarez that I've ever experienced. Aviator has no real vehicles and only outsources vehicles to third parties. I paid over 70 American and waited one hour for them to figure out who would take me to the ferry. Eventually it was a van that went through the tourist strip and took an hour and a half. Poor advertising and poorer disclosure of what one was booking. Ultimately the driver in our van was awesome but couldn't change the horrific experience. I will never again use Aviator for anything.

P
, 4 2018

transfer was very late, stood in the hot sun, but had a cooler of beer waiting. Hard to be mad while on vacation and Mexico. We have used them numerous times and never an issue.

R
, 4 2018

They were punctual. great service.

R
, 4 2018

They were punctual. great service.

A
, 4 2018

My flight from New York arrived 6 hours late in the middle of the night. Unfortunately there was no one at the airport to pick me up. I tried contacting the phone number provided on the voucher but got no response.

W
, 4 2018

Both drivers were professional, helpful, carried my bags and prompt. Vehicles were clean and air conditioned. A good idea for anyone who does not like to go from resort to resort on the buses provided from Airline companies, and which could take 2 hours from the airport to the resort we went to. It took about one hour.

J
, 4 2018

Very friendly and so easy.


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+81 6 4560 2975
お問い合わせはこちら:+81 6 4560 2975
商品コード:3206CUNAPTRND

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