Snorkeling/scuba at the Great Barrier Reef gets you up close and personal, but it's not until you see it from above that you can really appreciate the sheer grandeur of this World Heritage Site. Our pilot was wonderful, providing both a smooth ride and interesting facts about the reef. Due to inclement weather, our original appointment was canceled, but the company still provided us with a complimentary airport pickup as originally planned and took us to our hotel. When we reschedued, the weather still wasn't ideal, so we were not able to overlook the rainforest, just the GBR. Again with the great customer service, the company said they had already contacted Viator so that we could be refunded for that portion of the activity. :)
From the get-go my wife Kim and I were made to feel like part of the family. The tour company is a very Professional team of people with state of the art, up to date aircraft. Component management and skilled pilots make this company a pleasure to fly with. Since our return home, we have recommended this tour company to a number of our friends. Thank you for our spectacular memories of our recent holiday. Kel and Kim Burke, April 2014.