Worst experience ever!! DO NOT BOOK!!! DO NOT BOOK!! My husband and I attended this tour Dec30/2017. The company said the driver will pick us up at 7:15am, but he is late for 15mins. It is a small town,15mins walking you can go anywhere. I can understand for the late. Then the driver drop us off at the railway station around 7:50am. We wait outside for one hour! It is very humid and hot! No AC! I do not understand why the company drop us so early! And the driver did not tell us anything! we think we should have a tour guide, however it is not! We do not know how to get the tickets for railway!and the company did not tell us which cart to go! It is messed up! No tour guide the day! At noon time,the driver gave us the tickets for the Skyrail,he told us it is 3:00pm .He confirmed for many times! He told us to take the 3:00pm skyrail. But when we were there the tickets shows it is 4:00pm. So many people at there,we are so upset! It is very hot without AC! But the staff worked there is very nice,she lets us go in. We still need to wait for the long line. Finally we were down and arrived the terminal at 3:45pm.other company already arranged many buses to pick up clients arrived at different time, tropical wings company did not show up until 430pm and they said they can only departed at 5:00pm. We waited again! We wasted our money and time! There are thousands local tour here, cheap and better service! We are so disappointed with our tour! When I complained this to the company, their service attitude is so bad!! They never apologize!! They waste my money and time for nothing!!! I am so upset with their terrible service!!
The train ride to the rainforest was not all that spectacular as it was advertised. The rainforest itself was mediocre. We took a duck tour through the rainforest but didn't really see much other than a few types of ferns! Our duck also broke down and we had to change the duck in the middle of a pond. The cable car ride down from the hill top was scenic and was the highlight of our trip. Would not do it again.