This tour is good, we like it . Nice driver/guide, same person. The only remark , I left my umbrella in his car.
Although my phone call and ask him to bring the umbrella to the warf, which not so far from his office, he does not
bring it back. I am dissapointed and do not expect this. So be carefull with your items when you join this tour.
Unfortunately, we were unable to see the glow worm cave because it was pouring down rain when we arrived. The guide/driver made the best of it, by taking us to the oldest store, but it really was a disappointment. The highlight of the trip was a stop at a chocolate factory, which produced some really excellent chocolate. We spent almost 100 on chocolate for friends and relatives back home. Overall, it was a decent excursion. They picked us up on time and got us back to the wharf in plenty of time to board our ship, so that was a plus. But I was really disappointed not to see the caves since that was the reason I picked this excursion.
WOW! What a great way to see the Bay of Islands. My wife and I rarely do the cruise ship excursions many times opting for the fine folks at Viator to offer us much more complete and better value itineraries. This was a wonderful tour and all of us gave our guide rave reviews! He even through in a small side trip to a small kombucha brewery where we were treated to an entertaining tour of the premises and a yummy taste of the product. The tour showed us the top sights to see - We loved the stop at the chocolate factory, the scenery, the history, and the warm and friendly nature of our guide. Highly Recommended!!!
Matt was our guide for the day and his passion for the area and the business which his wife began are infectious. We appreciated the small group for the tour and the water which was provided for us. Matt was waiting for us when we arrived from our boat by tender. I did have to ask where to find him and would suggest a sign near the other busses would make it easier to find him, but it was only a matter of asking one of the lovely ladies who greeted us off the boat, so it wasn't a large imposition. I was immediately impressed by Matt's appearance and professional manner. We waited for half an hour for other's to arrive by tender but in the end had to leave without them. I can appreciate that Matt was willing to wait, as the tender system isn't foolproof and I would like to be given a little extra time if I were held up. The glow worm caves were wonderful to see as was the rain forest area. I am not a great chocolate lover but I did fall in love with some of the chocolates and treat myself to a few boxes. It was nice to stop for lunch but the amount of time we spent at lunch would have been well spent having a better look around the area where our ship was docked. Perhaps a pre-ordering system or a simpler lunch of sandwiches could be a way of shortening the time taken for lunch. It was a busy day with tours and some venues were closed after New Years which did put added pressure on the venue we did visit. The Bay of Islands is a beautiful place to visit and a tour with Matt gives you a good overview of the area. His commentary is interesting and informative and he happily answers any questions you have. Polite, professional and easy going he makes the day worthwhile and I would happily do a tour with him again. The van is well maintained and attention to detail makes the day a pleasure.