Dont bother with this tour, just take a taxi instead!
We booked a private day tour to the floating markets and bridge on the river Kwai with Tour East Thailand with Viator.
1. Pick up time - Having booked our trip through Viator we received a message that our pick up time would be 630am from our hotel lobby. Our tour guide Netsura turned up at 645am, saying she had been at our hotel since 6am, but then the driver did not arrive until 655am. Having got up this early it was not a good start.
2. Floating market - we were asked to pay 900 baht for a small boat for a 30 mins market tour, though this was not mentioned on the tour exclusions on the itinerary. This maybe optional, but how else do you see the floating market?
3. Bridge over the river Kwai - Netsura explained we should take this once in a lifetime boat trip from the JEATH museum to see the original bridge which you cant see any other way. Despite the 1000 baht charge, we went along with her suggestion, only to find the remains of the original bridge are clearly visible from the new bridge and our 5 mins boat ride is clearly a scam for tourists.
4. Throughout the trip Netsura gave very little commentary of any interest, but continually chatted to the driver whilst tapping on her iPhone. One would question why we needed a tour guide if this is the case.
We have been to many South East Asian countries including Malaysia, Indonesia and Singapore on numerous occasions, so know that this tour falls well below an acceptable standard. Having provided feedback to Tour East and Viator, neither company seems to accept the above the unacceptable - very poor customer service!
We would certainly not be using either company again!
Had to take a taxi from my hotel to pick up point because my hotel was not on list. I did the private tour alone but had to pay for two. Didn't see that coming until I went to checkout but I understand.
Met driver at hotel. Both of us arrived early and departed early. Car was nice, comfortable Toyota. Sunday was a great day to go since traffic was very light. We made good time to River Markets. Really cool site to see! From there we went to the Allied cemetary in Kanchanburi. Very well maintained and dignified but the city has grown up around the cemetery. Very noisy outsidd. From there we went to the Bridge. Does not look anything like the movie so don't go there with those expectations. Still very cool to see. After we had lunch in a quiet riverside resturant. Food was plentiful and very tasty. Then drove back to BKK. Did not make quite as good time but tour ended on time. Guide (sorry I forgot his name) and driver were both very good. The guide spoke very good English and was very friendly. We talked about many things the whole trip. Provided with a lot of information about the trip and Thailand in general. Super Awesome guide. Would love to do again when my wife is able to visit later this year!
A very enjoyable day. but long and tiring. Our guide was excellent and she ensured we got the most from our trip. Because we booked the private tour we were able to alter the itinery to include a ride on an elephant and offer support to the Thai elephants in a positive way. The floating market was a great experience and we highly recommend taking the boat around the market. It's very busy and the first time we have seen a 'boat jam' but this just added to the fun. Well worth a visit. The journey to visit the River Kwai is about 3 hours from Bangkok but we wouldn't have missed it or changed anything. Having a private tour was definitely a bonus for this trip. The museum and cemetery visit were thought provoking and the Thai people encourage a respectful approach from their visitors. The area around the bridge is commercialised but this is to be expected at a tourist destination that draws so may visitors. Be prepared for the increased heat and humidity at these destinations. Driving around Bangkok and surrounding areas is definitely an experience in itself and not for the faint hearted.