We received a telephone call to say we were being picked up at 5.45 and to be at reception 5 to 10 mins earlier. A few minutes after reaching the reception area a mini bus arrived and the driver came in to fetch us. He could not speak english and we got into the mini bus that had no air conditioning. It was very hot and sticky. He then proceeded to another hotel to pick up some more passengers. Unfortunately he could not find the hotel and stopped several times to ask directions but nobody seemed to know where the hotel was. He then pulled into a car park full of rubbish and left us sitting in a very hot mini bus while he went to ask directions. After about 15 minutes he returned and proceeded down the road to the hotel. At this point we wondered if we would reach the river for the cruise. He then proceeded to the River where he entered a multi storey car park. We were then escorted to a shopping centre were we were greeted by Boat staff and had an orchid pinned to us and a blue sticker and photographed and issued our tickets. We were then told to go shopping and return to the boarding area at 8 o'clock. We decided that we didn't want to go shopping so we went into a coffee bar and drank coffee and people watched for 1 and a quarter hours. Not happy There was a lot of people boarding boats and the area was very crowded and it was a little disorganised. Eventually we boarded our boat by crossing over another boat. We were showed to our table. After boarding the boat started sailing and the entertainment started and they announced that we could go help ourselves to the buffet. There was not much organisation and everyone was pushing in. There was plenty of food and we enjoyed what we had. The entertainment was ok nothing special. The singer worked hard to make a party atmosphere. On the whole was disappointed with the hanging around and only 2 hours on the Boat.
Although we had seen the views in daylight, it was fantastic to see them at night.
The pickup was fine and we had a good driver to get us through the traffic. When we arrived it was a little bit like organised chaos with boats leaving every 10 minutes but we managed to get get on the right one.
The staff on the boat were very helpful and pleasant and the buffet was great. Lots to choose from!
Our trip was on Christmas evening and we were out to enjoy ourselves, the entertainer tired to get everyone to join in but there was only us dancing. Still we had a good time.
The only thing that I would say is that it was a 2 hour cruise and not a 3 hour cruise as advertised.
All in all, we had a very good time