Our flight from LAX was cancelled and we arrived a day late at 5:30 AM instead of the previous day's scheduled 8AM. After the cancellation, I was able to phone the tour agency, Legend Tours and Travels, at 4:00 AM their time and they said no problem. Upon arrival our tour guide was there waiting for us. We had a great, personalized, tour of Auckland even though the weather was rainy and windy. We want to thank the management and our tour guide for being so accommodating. We certainly would recommend them.