The tour was fine, but the lady who was issuing the tickets was a real smart alec. She was not welcoming, patient, or kind. She answered a question 3 times, with a very condescending attitude. Unfortunately, she wasnt answering the question I was asking.
A great way to get your bearings. Very well organized, bus drivers are very knowledgeable and professional. The only thing is, I wish that it would run much later than 4:30PM, specially in the middle of the summer. Other than that, it's a great value.
We were in Auckland for just one day while on a cruise of Australia/NZ. The hop-on/hop-off bus is a great way to see a lot in a short period of time and then decide where you want to hop off for more exploration. In our case, we researched and booked this tour ahead of time and used it as a way to get to the Auckland Museum to see a Maori cultural performance/haka. The museum also happens to be the stop where you can transfer between the two tour loops, so we made use of that and completed both loops during the course of the day. I should also mention that the company did a very good job in preparing for 3000 cruise ship passengers being in town that day and they arranged for extra city buses that they chartered. So we were never troubled by waiting for a bus and then finding it full and having to wait for another. There were plenty of buses and plenty of seats all day long. Would highly recommend this as an easy way around town.