It's not a bad experience, but its not a good experience either. Main problem: the windows are tinted! For a night cruise, this makes it next to impossible to see anything. Secondly, it is crowded and the music/sound is garbled. Lastly, the boats are so low it is difficult to see anything. I understand this is the nature of being in a boat in a canal, but the seat design makes it difficult to lean to the window to try and see something.
The positives: If you go to the outside area, you can see a little better. Make sure to bring a light jacket. The cruise operators are nice and friendly as well.
This was a last minute I-don't-want-to-spend-a-lot-of-money booking and I believe that we probably got our money's worth. This was a bare-bones, impersonal, and basic tour. The tour centered around an acceptable audio tour of Amsterdam canals. The information provided was reasonably interesting in a formulaic sort of way. The fact that we were on a boat was insignificant and the staff was just about as disconnected with the guests as the 1/4 cup of salted peanuts on each table. I think the boat crew was just about as happy that the tour was over as were the guests. Again, this was a relatively inexpensive bare-bones tour with little to praise.
Belle croisière. Cependant les audios-guide n'ont pas très bien fonctionné. La préposée à l'embarquement a fait quelques commentaires en anglais seulement pour nous expliquer certains quartiers d'Amsterdam. Pour moi, pas très utile, ma langue parlée est le français. Dommage que je n'ai pas apprécié comme j'aurais dû.